At the Sierra Leone Land Administration Project (SLLAP), we are committed to ensuring an effective Grievance Redress Mechanism (GRM) to address any concerns or complaints related to our project activities. We strive to maintain transparency, accountability, and stakeholder participation throughout the project implementation to ensure the well-being and satisfaction of all stakeholders.
We are committed to promoting transparency and accountability in our grievance redress process. As part of our commitment, we regularly update the statistics related to the received complaints, their status, and the resolution outcomes. This allows stakeholders to monitor and evaluate the effectiveness of our GRM and provides insight into the overall grievance trends and patterns. We encourage you to visit the Statistics section for an overview of our grievance handling process.
…….statistics coming soon…
We are dedicated to creating an enabling environment where stakeholders can voice their concerns, seek resolutions, and have their grievances addressed in a fair and transparent manner. Our Grievance Redress Mechanism is designed to ensure that no genuine complaint goes unheard, and that appropriate actions are taken to address and resolve grievances. Your feedback and engagement are vital in our continuous effort to improve and uphold the highest standards of accountability and transparency in the Sierra Leone Land Administration Project.